What our clients say

  • “I have a fresh, realistic vision of what [my business] needs and I don’t feel ‘stuck’ anymore. Fantastic, priceless coaching session. Thank you.”

    Dominika Coyne, Director, Kudos Cleaning Services Ltd
     
  • “Thanks very much [for our team build event]. Everyone was incredibly positive about the whole day and kept saying it was the best one we’ve had and how they felt much more like a team after it.”

    Alison Justice, Head of Quality for Biologics, Devices & Combination Products, Actavis Biologics Ltd
  • “Vicky is extremely hard working, she takes her work forward with drive and commitment. She has always delivered all that has been asked and more. It would be hard to find a more strategic and high level piece of HR work to undertake than the one she has completed for us. Her HR professional skills have been invaluable in this regard.”

    Jean Llewellyn OBE, CEO, National Skills Academy for Nuclear
  • “We’ve worked with Vicky for a number of years. I have extreme confidence in all she does. She is trusted and therefore senior business executives confide in her, this gives her deep insight and allows her to consider the situation in which she is to add value. She’s a true business partner.”

    Helen Hughes, HR Director, Allergan Biologics Ltd
  • “Vicky has been able to understand our culture and business needs and design and deliver a series of leadership and management workshops for our different audiences. Feedback has been positive, individuals have acquired new skills and insights, all of which have enabled our business to make a step change towards achieving our vision.”

    Kerry Barnes, Service Manager, Bright Future Care Ltd

Career Development Framework

Client challenge - Career Development Framework

A pharmaceutical company, with global customers and c.150 employees based in the UK, found its ability to effectively manage its staff could not keep pace with their rapid expansion since its start up a decade before. A key business challenge for the client was the retention of key scientific staff and the ability of line managers to manage staff effectively.

Our solution

When the client engaged Insight HR Solutions to help it find and implement a solution, we worked with stakeholders to understand what was really happening and propose a solution which would address their needs. Gaining Executive endorsement to develop clear career pathways, then working in partnership with the organisation (establishing a working group made up of a cross section of employees) to create engagement and ownership for the project was key.

Working with this group we designed a Career Development Framework, which identified distinct career paths, career stages and for the first time recognised a scientific career path. Competencies (which were new to the organisation) were developed to underpin the Framework. A Career Excellence Model, which explained individual responsibilities for personal and career development together with company support, and a Learning and Development Manual to support staff development, were also developed and implemented into the business.

Impact on client’s business

The client has recognised the following benefits:

  • Increased staff retention by ensuring the right people are in the right roles e.g. staff who were less suited to management moved into newly created technical/scientific roles.
  • Motivated staff by creating both technical and management career opportunities.
  • Empowered staff to manage their own careers, creating a culture of personal responsibility for development.
  • Managers were supported to deal effectively with staff. The competencies provided an objective framework to hold meaningful discussions on performance and development.
  • Competencies were embedded within the business and used in recruitment and selection, succession planning, performance management and to support individual development.
  • The impact of this project was recognised at the inaugural UK Life Sciences Skills Awards in 2013 where our client won the ‘[SME] Employer of the year award’.

Clients we have worked with include;

  • Watson Pharmaceuticals
  • EmeraldBay
  • Bright Futures
  • Kudos Cleaning
  • Allergan
  • NSAN
  • Actavis
  • JamesPeacock
  • Eden Biodesign